Terms of Service

Last Updated: March 29, 2025

1. Acceptance of Terms

By accessing or using services from Junk Bots ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part, you may not access our services.

2. Services Description

Junk Bots provides professional junk removal and cleanout services for residential and commercial properties, including but not limited to:

  • Furniture and appliance removal
  • Estate and foreclosure cleanouts
  • Construction debris removal
  • Storage unit cleanouts
  • Other junk removal services as described on our website

3. Pricing and Payments

3.1 Estimates: All quotes are estimates based on visual assessment or description. Final pricing may vary based on actual volume/type of materials removed.

3.2 Payment: Payment is due upon completion of service.

3.3 Additional Fees: Additional charges may apply for:

  • Excessive weight (over 1,000 lbs per truckload)
  • Hazardous materials requiring special disposal
  • Excessive distance from truck parking to removal site
  • Same-day/rush service requests

4. Prohibited Items

The following items cannot be removed without prior arrangement and may incur additional fees:

  • Hazardous waste (chemicals, asbestos, etc.)
  • Medical/biological waste
  • Flammable materials
  • Compressed gas cylinders
  • Radioactive materials
  • Items prohibited by local/state/federal law

Misrepresentation of items may result in service cancellation with applicable fees.

5. Cancellation Policy

5.1 By Customer: 24-hour notice required for cancellations. Late cancellations may incur a fee.

5.2 By Company: We reserve the right to refuse or cancel service for:

  • Safety concerns
  • Inaccessible locations
  • Misrepresented items
  • Failure to provide payment

6. Liability Limitations

6.1 Property Damage: While we exercise care, we are not liable for:

  • Pre-existing damage to property
  • Damage to items not intended for removal
  • Damage caused by improperly secured items

6.2 Item Recovery: Once items are removed from your property, they cannot be recovered.

6.3 Maximum Liability: Our liability is limited to the service fee paid.

7. Disposal Methods

We dispose of items in compliance with all applicable laws, prioritizing:

  • Recycling when possible
  • Donation of usable items
  • Proper landfill disposal when necessary
Specific disposal destinations cannot be guaranteed.

8. Customer Responsibilities

You agree to:

  • Disclose all items for removal
  • Identify hazardous materials
  • Ensure safe access to removal areas
  • Secure pets during service
  • Obtain necessary permissions for property access

9. Dispute Resolution

9.1 Informal Negotiation: Parties agree to attempt good-faith resolution within 30 days before pursuing other remedies.

9.2 Arbitration: Any unresolved disputes shall be settled by binding arbitration.

9.3 Governing Law: These Terms are governed by the laws of our operating state without regard to conflict of law principles.

10. Modifications

We reserve the right to modify these Terms at any time. Continued use of services constitutes acceptance of changes.

11. Contact Information

For questions about these Terms, please visit our Contact Page.